Privacy Policy

This Privacy Policy describes how Solenora (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from https://solenora.shop/.

1. Personal Information We Collect

When you visit https://solenora.shop/, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect:

Name
Billing & shipping address
Payment details (processed securely via third-party providers)
Email address
Phone number

2. How We Use Your Information

To process and fulfill orders
To communicate with you (order updates, support)
To detect and prevent fraud
To improve our website performance and user experience
To provide marketing and advertising (if applicable)

3. Advertising & Tracking Technologies

We use third-party services such as Facebook Pixel, TikTok Pixel, and Google Analytics to understand user behavior and improve advertising performance.

These services may collect information such as:

Pages visited
Time spent on site
Clicks and interactions
Device and browser information

This data may be used for remarketing and personalized advertising.

4. Sharing Your Personal Information

We share your information with trusted third parties, including:

Payment processors
Shipping and logistics providers
Marketing and analytics partners

We may also disclose your information if required by law or to protect our legal rights.

5. Cookies & Consent

Our website uses cookies and similar technologies to enhance your experience. By using https://solenora.shop/, you consent to our use of cookies.

You can control or disable cookies through your browser settings.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have rights including:

The right to access your personal data
The right to request correction or deletion
The right to opt-out of data selling or targeted advertising
The right to withdraw consent

To exercise your rights, please contact us via https://solenora.shop/.

7. Data Retention

We retain your information only as long as necessary to fulfill orders and comply with legal obligations.

8. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

9. Do Not Track

Please note that we do not alter our data collection practices when we see a “Do Not Track” signal from your browser.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

11. Contact Us

For more information, please visit https://solenora.shop/ or contact us at [email protected].